The Display Template Family is not Defined

Issue Description

When selecting a case from the FSU Service Center home page, an error message is displayed stating "The Display Template Family is not Defined."




Work Around

Sign in on a different computer or with a different browser (i.e. Chrome, Firefox, Internet Explorer, Safari). If the error continues, contact ITS Service Management.

ITS Service Desk

Call: 850-644-HELP(4357)
Hours: Monday-Friday 8AM-6PM
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