About

The FSU Service Center is Florida State University’s secure, multi-departmental online support system that allows customers to sign in and submit cases for help. The FSU Service Center—sometimes referred to as CRM—is provided by Information Technology Services (ITS).

There are several resources available to help you use the FSU Service Center.

ITS Response Time Guidelines


ITS Service Desk

Call: 850-644-HELP(4357)
Hours: Monday-Friday 8AM-6PM
Submit a Support Request
After Hours Support

ITS Intranet