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FSU Service Center / Agent Support

Agent Support

The FSU Service Center is a valuable tool that can help your department provide top-notch support to your customers. Here you will find all the resources you need to get up and running with the FSU Service Center as an agent or provider group manager. Use the navigation on the right to access tutorials, workarounds, weekly statistic reports and more.

Training
To schedule individual or group training, please submit a support request with the following information:

  • Category: IT Services
  • Specialty Type: FSU Service Center
  • Detail: Training

Become a Provider Group
If you would like to be added as a provider group in the FSU Service Center, please submit a support request with the following information:

  • Category: IT Services
  • Specialty Type: FSU Service Center
  • Detail: Provider Group Request
  • Department name
  • Main point of contact

Contact
ITS-ServiceManagement@fsu.edu