FSU Service Center / Agent Support
Common known errors and workarounds have been documented and are available by Clicking Here
Please use the reference guide when using the FSU Service Center (FSUSC). For individualized and group training, please contact the ITS Service Management team by submitting a case or using our email form.
PLEASE NOTE: These tutorials are incompatible with Internet Explorer. Please use an alternate browser (Google Chrome, Firefox, Safari, Opera) to view them.
Most Common Tutorials
|Using Query Viewer for Reports|
|Adding A New Case Via Analyst Service Center|
|Adding A Solution To A Case|
|Assigning a Case to an Agent|
|Using the 360-degree view to add a Case|