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Florida State /  FSU Service Center

FSU Winter Break Dec. 24 – Jan. 4

Florida State University is observing a winter break from December 24, 2014, through January 2, 2015, returning to normal operating hours on Monday, January 5, 2015.

During this time, please report emergency service disruptions that require Information Technology Services (ITS) support to 850-644-HELP(4357) by following the voice prompts. See After Hours Support for more information. All other routine support requests submitted during winter break will be handled when normal operating hours resume.

Throughout the break, important service updates will be posted on the ITS Newsfeed.

Submit a Case

This system is powered by Oracle’s PeopleSoft Enterprise Customer Relationship Management (CRM) module 9.2 for Higher Education.


On-call emergency service/outage instructions are always available by following the voice prompts at 850-644-HELP (4357).


FSU Service Center Online Tutorials

OMNI Training | FSU Service Center     
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FSU Service Center Tutorial PDFs

Adding a new case
Editing a case
Setting system profile
Searching for a case